Benefits Management

Functions and Activities

Benefits Management administration is a broad functional category that includes the following set of functions and activities:

  • Medical, life, disability, dental, vision and carrier relationships.

  • Integrated disability management.

  • Specialized functions such as COBRA, FSA or Qualified Domestic Relations Order (QDRO) administration.

  • Claims Management

    • Workers’ Compensation
    • Unemployment
    • Medical

Risk of Non-Compliance

Many aspects of Benefits Administration are both complex and associated with legal requirements. Key examples of complex areas would include compliance with COBRA, HIPAA or data privacy issues. The risks associated with noncompliance are large relative to the cost of administration.