Applying the Balanced Scorecard Approach to Human Resources Functions

By Margaret Fiester, SPHR Q. How can the balanced scorecard be applied to HR? A. By linking clearly defined department objectives and performance to the company’s strategic business goals, the HR balanced scorecard can serve as a way of focusing human resources staff on activities that will support the company’s goals. It also demonstrates the strategic…

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Accommodation Paradigm Shift

By Jonathan R. Mook Just as employers were starting to feel comfortable complying with the Americans with Disabilities Act (ADA), now over a decade and a half old, courts have added a significant new training and compliance challenge. Employers not only must reasonably accommodate persons with actual disabilities but also must accommodate those who are perceived…

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